Privacy & Cookies

This privacy policy outlines how we use and process our clients’ personal data. At Gibbs Marsh Equine Veterinary Ltd we value your privacy and therefore only hold and process information that is necessary to provide you with our professional services and access to this data is limited to those members of staff who require it to carry out their duties.

Gibbs Marsh Equine Veterinary Ltd is a “data controller” and is registered with the Information Commissioner’s Office in the UK with a reference of ZA766620.

Outlined below is the information that we hold about you and how we use it.  Any queries you have about the information that we hold or how we use it should be directed to the Practice Manager via email – office@gibbsmarshequine.co.uk

What information do we hold and how do we collect it

We only hold personal information that we require to conduct our business, which include:

• client names
• addresses
• telephone numbers
• email addresses
• yard addresses

We also store a full medical history of our client’s horses including medications, procedures and images (also including any history given by previous veterinary practices).

This information is collected during the registration process and is updated after each visit to our clients.

We do not retain any bank or payment details.

Why do we hold this information and how is it used

We only use this information to enable us to be able to provide you with our professional services such as site visits and for invoicing purposes.  We may from time to time contact you with newsletters or information about client evenings and services we can provide, but you have the right to opt out of any marketing information at any time.

Sharing Information

All information is stored within our third-party practice management system software which is password protected and can only be access by authorised staff members.

We do not pass on any information that we hold without your prior permission either verbally or written and this includes other veterinary practices and insurance companies.

Your Rights

You have the right to view what data we hold about you and you also have the right to request that we make amendments to information that we hold about you or to request us to delete part or all of your data, but please note that we may not always be able to comply with these requests as we are required to keep certain information by law.  If you would like to make any such requests, please do so in writing to the Practice Manager at the following address:

Gibbs Marsh Equine Veterinary Ltd
Gibbs Marsh Farm
Stalbridge
Sturminster Newton
Dorset.  DT10 2RU

Gibbs Marsh Equine Veterinary Ltd reserves the right to make changes to this policy from time to time, but an updated copy will be available on our website.

Cookies

We do not use any analytics/marketing cookies or ‘pixels’ on this website.